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Remediation Support (Consulting)

An accessibility expert
in your team chat.

You have the audit but it doesn't say how build the fix in your framework, or how to tell whether it actually passes? We join your Slack, Teams or Google Chat and answer your questions whenever you need us.

Get expert support

We fit into how your team already works.

Slack, Teams, Google Chat, or a call when a thread stops being useful. Your developer pastes the component and the screen reader output, and gets an answer from someone who has fixed that exact pattern in production before.

A hard question reaches an expert before it becomes a difficult ticket that moves to the next sprint for the third time.

The report often isn't enough

That's because a report answers the questions we thought of while testing, not the ones your developers hit while building.

  • The last tickets cost the most

    A missing label takes five minutes. A nested modal with a focus trap, a virtualised table, or a custom combobox may take days or even weeks. Those are the tickets that stall, and they are the ones a report can only describe.

  • The loop that eats the sprint

    A developer reads the WCAG criterion, finds three contradictory answers on Stack Overflow, ships the most plausible one, and still can't tell whether it passes. The ticket comes back after the retest.

Your developers shouldn't have to guess WCAG by trial and error.

What you get from an embedded expert

Answers in your team chat

Your developers ask in the channel, paste the component, and get a technical answer before commiting to uncertain solutions.

A check before you ship it

Send us the component and we check keyboard behavior, screen reader support and dynamic changes. Catching an incorrect behavior now costs one message. Catching it in a retest costs another sprint.

Hard components, solved properly

Adding an ARIA attribute is often not enough. We break down what has to be done and recommend the fixes that survive your refactors.

Mockups reviewed before they reach the sprint

Many issues start in the design phase. Send us the mockups and we'll flag the patterns that will be expensive to build accessibly, while changing them still costs a design revision instead of a rebuilt component.

How does the collaboration work?

1

We get to know your product.

We review your stack, your processes, and any previous audit you may already have.

2

We join your channel.

One shared channel on Slack, Teams or Google Chat. No repository access, no contractor onboarding, no security review to clear first.

3

Your team asks, we answer.

A question goes into the channel and comes back with the reasoning behind the answer, so the fix stays yours to commit. Some teams ask twice a sprint, others twice a day.

4

You stop needing us.

The questions get rarer as your team builds confidence. That's the point. We'd rather be the expert you call when you really need one.

When does this kind of support make sense?

Usually when the WCAG work has outgrown what a document can answer. That happens to teams with a finished audit and to teams that haven't ordered one.

Need an audit?

  • The audit is done and the fixes have stalled.

    The quick wins get closed in the first sprint. What's left are the complex components that are difficult to test or contradictions between SEO and accessibility.

  • You don't need a full-time WCAG specialist.

    You have good developers. They just haven't spent years testing with screen readers and reading WCAG guidelines.

  • You're building a design system.

    Get the combobox, the modal, and the data table right once, and every product built on them inherits the fix.

  • You want a second opinion.

    You have a solution and you want to know it is correct before it becomes a pattern for the rest of the codebase.

Unlock your full potential

You have a product to build. You don't have time to become a WCAG expert. Let us handle the technicalities so your team can get back to what they do best.